DefineYourAdvertisingBudget
Howyouadvertisedependsonyouradbudget.Youneedtostrategicallyuseyouradvertisingmoney.If you'reonlyallowing asmallportion ofmoneytoadvertising,youwouldn'twanttothrowitallintothe
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production ofonecommercialthatruns at2a.m.Knowexactlyhowmuchyouwillspend onyour advertisingfirstsoyoucanmakewisedecisionsinthecreationandplacementofalladmediums. HuntforAffordableOpportunities
Runningyourownadcampaignmeansyouhavetobeyourownmediadirector.You'vegottofindthe bestadplacementandthemostaffordableopportunitiestofitintoyourbudget.Ifyou'relimitedtoavery
smallbudget,youcanfindmanywaystobypasshighadvertisingcosts.
KnowYourTargetAudience
You can'tadvertiseeffectivelyifyoudon'thityourtargetaudience.Knowwhotheyarebeforeyoustart creatingyourads.Ifyourcompanysellsscooterstoseniors,youdon'twanttoinvestincableadstorun
onMTV.
AdvertiseinAppropriateMediums
Ofallthe differentadvertisingmediumsyoucanuse,youhave tobe able tousethesemediums toyourbenefit.Spending allofyourmoneyonadirectmailcampaignwhenyouraddollarswouldbebetter
spentonprintadsisgoingtolimithowmanycustomersyoucould'vegained.Takealookateach medium,thinkaboutyourtargetaudience,takealookatyourmarketingplanandyourplanofactionand
decide which medium(s)will bebestforyouraddollars.
Don'tBeAfraidtoHireFreelancers
Ifyoucan'tturnyouradvertisingovertoanagency,stillconsiderhiringafreelancecopywriterand/or graphicdesigner.Theseprofessionalsknowwhatmakesagoodadvertisement.
Manyfreelancershave workedinadvertising agenciessoyougetthebenefitoftheirexpertise. Plus,freelancerscangiveyouprofessionalcopyandmaterialsatanaffordable cost.
ConsistencyisKey
Ifyou'rerunning TVandradiocommercials,printadsandadirectmailcampaign,keepthemconsistent.
Use thesame announcerandmusicforyourcommercials.Printmaterials shoulduse thesame colorsand fonts.Usethesametagline.Youwanttokeepeverythingconsistentsoyourpotentialcustomersstart identifyingyourtagline,yourcolors,yourfont,yourannouncer,jingle-everything-thatrelatestoyour company'sadcampaign.
Frequency
Buying spacefor oneradiocommercialthatairs onceat4:30 inthemorningisn'tgoingtogetmuchofa
response.Youwantcommercialstohavealargerfrequencysoyoucan increaseyourchancesofhittingthattargetaudience.Ifyou'rerunningadirectmailcampaign,decidethefrequencyofyourmaterialsup front.Onceyousendyourinitialmaterials out,howmanytimeswillyousendoutfollowupmaterials? Knowtheanswersbeforeyoubegintohelpmaximizeyourstrategy'ssuccess.
Books
Whenallelsefails andyoustillrunintoquestions,thereareplentyofbooksyoucanusetogiveyou
guidance.Alsobeonthelookoutfortitlesthathavejustbeenreleasedsoyoucankeepon topofcurrent advertisingtrends.
6.Giveexamplesofgoodandbadadvertisements.
Anadvertisingcampaignis aseriesofadvertisementmessagesthatsharea singleidea andthemewhichmakeupanintegratedmarketingcommunication(IMC).Advertisingcampaignsappearindifferent
mediaacrossaspecifictimeframe.
Thecriticalpartofmakinganadvertisingcampaignisdeterminingacampaigntheme,asitsetsthetone
fortheindividualadvertisementsandotherformsofmarketingcommunicationsthatwillbeused.The campaignthemeisthecentralmessagethatwillbecommunicatedinthepromotionalactivities.
Good orbadwillbethis advertisementit’sanotherquestion.Itis difficulttoidentifywhich advertisementisgoodandwhichnot,becauseeveninthesurroundingsofpitchmentherearedisputes
aboutit.Onepeopleconsiderthemostimportantinadvertisementis thatitcouldselltheproduct,the othersmorecreativepersonsmake uselessfromthepointofsalesbutinterestingforpeople
advertisements.
From mypointofviewthegood examplesofadvertisementsit’sthe advertising ofalmostallperfumes.
Itis alwaysstylish,charming trailerwith goodselected music.ForexampletheadvertisementofChannel
№5withNicoleKidman.Itisshort,fascinated,low-pressuredadvertising.
Anothergoodexample ofadvertisementis classic advertising ofNewYearCoca-Cola. Itis good looking advertisement,funnywhichhelpsyoutofeelthe approachingofholiday.
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oftheadvertising subject.ForexamplethetrailerofVanish.Attheendofadvertisementthereis a
phrase:“Pinkcolor,trustitandtherewillbenospots”.Whomshouldwetrust?Thecolororthefeature inthepinkpot?It’snotcorrectmessageoftheproduct.
Unit7.Cultures
1. Giveexamplesofcross-culturalissues.
2. Inwhatwayshouldculturalstereotypesbehandled?
3. Isthereadifferencebetweenculturesandsubcultures?
4. Explainthemeaning oftheterm‘culturalawareness’.Whyisitimportant?
5. Whatadvicewouldyougivetoa business visitorcoming to Italy,theUAE, toRussia?
1.Giveexamplesofcross-culturalissues.
Anindividual'sculturalbackgroundwillaffect thespecificwayinwhichheorsheseestheenvironment andalsohow theindividual mightshowhis orherfeelings,emotion,distress,orconflictinbehavior,
thoughtoraction.Therefore,culturewill influencetheexperienceof mentaldisorders andhowtheymightpresent.
Miscommunicationisthemostpopularexample ofcross-culturalissues.
Miscommunicationacrossculturallinesisusuallythemostimportantcauseofcross-culturalproblems.
Miscommunicationcanbecausedbyseveralproblems:
•differencesinbodylanguageorgestures.Thesamegesturecan havedifferentmeaningsindifferent
partsoftheworld.Forexample,Bulgariansshaketheirheadsupanddowntomeanno.Inaddition,the waypeoplecountontheirfingersisnotuniversal:TheChinesecountfromonetotenononehand,and eightisdisplayedbyextendingthethumbandthefingernexttoit.Thesamegestureisinterpretedas meaning twoinFranceandas pointingaguninNorth America.
•differentmeanings forthesameword.Likegestures,words canhavedifferentmeaningsorconnotationsindifferentpartsoftheworld.TheFrenchword"char"meansArmytankinFranceandcar inQuebec.Theword"exciting"hasdifferentconnotationsinBritishEnglishandinNorthAmerican English.WhileNorth American executives talkabout"exciting challenges"repeatedly,British
executivesusethiswordtodescribeonlychildren’sactivities(childrendoexcitingthingsinEngland,not executives).
•differentassumptionsmadeinthesamesituation.Thesameeventcanbeinterpretedmanydifferent ways dependingonwhereonecomesfrom.Forexample,althoughthesightofablackcatis considereda
luckyeventinBritain,itis considered unluckyinmany othercountriesparticularlyinRussia. Soinextremecases,miscommunicationcanleadtocasualties.
2.In what way should cultural stereotypesbehandled?
Weusestereotypesinpartbecauseit’ssohardtotakeinallofthecomplicatedinformationaboutotherpeopleintheworld.It’s difficulttospendtheamountoftimenecessarytounderstandwhyorinwhat
differentways peoplebehave. Soinstead,welearnearlyinourlivestoacceptstereotypesofgroups,orindividuals.Wedevelopstereotypesnotjustforlarge cultures,but smallerones.
Stereotypes eliminatethechallengesofunderstanding peoplewhoare differentfromourselves;they supposedlygiveusageneraloverviewofwholegroupsofpeoplesoweknowwhattoexpectandhowto
act.Unfortunately,somany stereotypesareinaccurate(неточный)andareusedasamethodof scapegoating(козел отпущения),ortoseparate"their"behaviorfrom"my"behavior.Wedon’talways
agree with,orlikethe wayanothercultures behavebecauseitis different,andwe thereforeperceiveitas wrong,anddevelopnegative/uglydescriptions (stereotypes).Whenwehaveproblems with someoneofa
differentgroup,wetendtoidentifytheproblemashavingtodowiththegroup,ratherthanourselvesor thespecificperson.Sostereotypesdogetinthewayofhowwethinkandfeel.Itmakesus very
judgmentalaboutothersandunfortunatelyoftenerroneouslyso.Stereotypespreventusfromidentifying thefeelings thatarereallygo on insideofus.Withstereotypes,thebeliefwillremainthatsomeonedid
somethingtous,ratherthantheproblem,fear,orrigidity/closedthinkingbeingwithinourselves.When
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we’restereotypingwegetcaughtupintheissueofthat’swhat"theydo",that’show"thosepeople"are,insteadofbeingintouchwithouractualfeelingsofhurt,confusion,beingslighted,left-out,anger,etc.
3.Is thereadifference betweenculturesand subcultures?
Culturecanbedefinedasallthewaysoflifeincludingarts,beliefsandinstitutionsofapopulationthat arepasseddownfromgeneration togeneration.Culturehasbeencalled"the wayof lifeforanentire
society." Assuch,itincludes codesofmanners,dress,language,religion,rituals,norms ofbehaviorsuch aslawandmorality,and systems ofbeliefaswell astheart.
Variousdefinitionsofculturereflectdifferingtheoriesforunderstanding,orcriteriaforevaluating, humanactivity.
Asubcultureis aset ofpeoplewith aset ofbehaviorsandbeliefs,culture,whichcouldbedistinctor hidden,thatdifferentiatethemfromthelargerculturetowhichtheybelong.Ifthesubcultureis
characterizedbyasystematic oppositiontothedominantculture,thenitmaybedescribedasa counterculture.
Subcultures canbedistinctivebecause ofthe age,race, ethnicity,class,and/orgenderofthemembers.The qualitiesthatdetermineasubcultureasdistinctmaybe aesthetic, religious,political,sexualora
combination offactors.Members ofasubcultureoftensignaltheirmembershipthroughadistinctiveand symbolicuseofstyle, whichincludesfashions,mannerisms, andargot.
Thestudyofsubcultures oftenconsistsofthestudyofsymbolismattachedtoclothing,musicandothervisible affectations by members ofsubcultures, andalsothe waysinwhichthesesame symbols are interpretedbymembersofthedominantculture.
Sosubcultureitis thestreaminsidethemaincultureandtheyareconnected with eachotherin soorthatway.
4.Explainthemeaningoftheterm‘culturalawareness’.Whyisitimportant?
CulturalAwarenessisdevelopingsensitivityandunderstandingofanotherethnicgroup.Awareness
extendstospecialfoods,manners ofdress,language,religious preferencesandobservances,and differencesincommunication styles.(Forexample,in someculturesitisimpolitetomakeeyecontact,especiallywith someoneyoudonot knowwell.)Toenhancethe qualityofthe visit,itishelpful tobe awareofculturaldifferencesandbesensitivetothosedifferences.
Culturalawarenessrecognisesthatweareallshapedbyourculturalbackground,whichinfluenceshow weinterprettheworldaroundus,perceiveourselves andrelateto otherpeople.Youdon’tneedtobean expertineverycultureorhavealltheanswerstobeculturallyaware; rather,culturalawarenesshelpsyoutoexploreculturalissueswithyour recipientsmoresensitively.
Informationaboutspecificculturalpracticeswillhelptoincreaseyourculturalknowledgebyproviding anoverviewofculturalcharacteristicsandissues.However,itisalwaysimportanttoidentifyindividual needsandpreferences andrememberthatnoindividualcanbereducedtoa setofcultural norms.
Withinanyculture,peoples’values,behaviourandbeliefs canvaryenormously.Differencesmayoccur due to time ofarrival inAustralia,length ofsettlement,socio-economicbackground,level ofeducation,
wayof life,identification withculturalandreligiousbackground,anddifferentlife experiences. KeyConsiderations
·Beawareofyourownculturalinfluences.
·Beawareofjudgingotherpeople'sbehaviourandbeliefsaccordingtothestandardsofyourown
culture.
·Beawareofmakingassumptionsaboutculturalinfluences andapplyinggeneralisationsto
individuals.
·Understandthat thebehaviourandbeliefs ofpeoplewithineachculturecanvaryconsiderably.
·Understandthat theextenttowhichpeopleadopt practicesoftheirnewcountryandretainthosefromtheirculturalbackgroundcan varywithincommunities,evenwithinfamilies.
·Understandthatnotallpeopleidentifywiththeirculturalorreligiousbackground.
·Increaseyourknowledgeaboutdifferentculturalpracticesandissues throughculturalbackground
informationsessionsand/orresourcesandculturalawarenesstraining.
·Understandtheimportanceofappropriatecommunication.
5.Whatadvicewould yougive toabusinessvisitorcomingtoItaly,theUAE,toRussia?
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Italy
LivelyconversationiscommoninItaly.WelcometopicsofconversationincludeItalianarchitecture,art
andfilms,sports(especiallyfootball),operaandpraisingthehospitalityofthe country.Itis besttoavoid
criticizing Italianculture,evenifyourItaliancounterpartsaredoingso.Don’tgiveabusiness giftuntilyoureceiveone. Yourgiftshouldbea wellknownbrandname. giftsofalcoholor craftsfrom your countryareoftengoodchoices.Otherpossiblegiftsarefinepens,aframedprintorpicture,silverkey ringsorcalculators.Avoidgiving gifts showingyourcompany’slogo.Hospitalityplays akeyrolein Italianbusiness culture.Regardlessofhowyoufeel,refusing aninvitation ofanykindmaygiveoffence.Thebusiness breakfastis almostunheard of.Rareexceptionsmaybefoundinthemajorcities.Business dinnersinvolveonlyasmall,exclusivegroup. Ifyou arethehost,checkwithyourItaliancontactbeforemaking anyinvitations.Lunchis stillthemainmealofthedayinmostareasofthecountry.Itis usually servedafter12:30p.m.andoftenhasmanycourses.
UnitedArabEmirates
Thehostsusuallyset thesubjectofconversation.Theywillnormallybeginwithpoliteenquiries(Howareyou?Howareyouenjoyingyourvisit?etc.). Ifothers arrivedbeforeyou,yourhostswilloftentell
youthesubjectofthepreviousconversationandinviteyoutocontribute.GivinggiftsintheUAEismore complexthaninothercountries.Thisispartlybecause ofthemixture ofnationalities:eachnationality
has differenttastes andcustoms.Also,nearlyeverything canbepurchasedintheUAElessexpensively thanelsewhereintheworld.As agestureofrespect,yourhostislikelyto openandcarefullyexamine
yourgiftinyourpresence.Itisimportantthatyourgiftis thebestyoucanaffordtoavoid embarrassment.Sharingamealis consideredthebestwayforpeopletogettoknowoneanother.Locals
oftenentertainathomebut theywillacceptaforeigner'sinvitation toahotelorrestaurant.Hospitalityin theUAEisveryimportantbutshouldnotbeinterpretedasfuturecommercialsuccess. Therearelocal
customs tobeawareof,forexample,itis consideredbadmanners toeithereatoroffersomething withthelefthand.
Russia
Obtaininganappointmentcanbeatremendouschallenge,sopersistenceandpatienceareessential.Once
yourappointmentisscheduled,doeverythingyoucantoavoidcancellation.
Whenmaking appointments,besuretoschedulethem farinadvance.Itwillalsobeinyourbestinterests
toconfirmanyappointmentseveraltimes,asthescheduleddateapproaches.
TheRussiandaybeginsearly,butitcanbe difficulttoforeseewhenallotherdailyactivitieswillbegin
andend.Schedulesareconstantly subjecttochange,oftenat thelastminute.Any visitorshouldstrivetobepunctual,butatthesametimeflexible.
Alwaysbepunctual,butdonotbesurprisedifyourRussiancontactsarenot.Itisnotunusual fora
Russiantobeoneortwohourslateforanappointment.Generally,themoreimportantthemeetingisfor
yourRussiancounterparts,themorepunctualtheywillbe.Allowplentyoftimeforeachappointment. Notonlymayappointmentsstartlate,theymaylastfarlongerthanoriginallyplanned.
Business hours aregenerally from9:00 a.m.to5:00p.m.,MondaythroughFriday.
ThereisanoldRussianproverb--"theymeetyoudependingonhowyou'redressedandtheysaygood
byedependingonhowwiseyouseem."
Nowadays,Russianbusinesspeoplepayalotofattentiontohowtheyaredressed.Russianpeoplein
general probablyspendmoremoneyfromtheirfamilybudgetonclothing thenanyothernationin the world.
Thosewhocan'taffordtobuytopfashionbrandclothing(suchasVersace,Armani,Gucci,CalvinKlein orHugoBoss)prefertobedressedincheaperbutstillwellmadesuitsratherthanwearthefakeproducts
widelyavailableinnumerousmarketsacrossthecountry.
Ifyou'reaman,yourbestbetwillbetowearasuitandtie(make surenot towearthesameonesevery
day)forallyourmeetings,whetherit'sinanofficeor restaurant.Darkcolours andwhiteshirtsareonlyforspecialocasions.Otherwise,choosetonesinlightblue,gray,orbrown.
Visitorsshould trytospeakinacalm,moderate, toneofvoiceatalltimes.
Usually,yourRussiancolleagueswillbedelightedifyoumaketheefforttospeakevenafew sentences
oftheirlanguage.Nevertheless,ifyourRussian partyspeaksyourlanguge,yourdecisiontospeak
Russianmaycauseconfusion(e.g.--theymightthinkthattheirEnglishisnotgoodenough).
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Russiansaresometimesverycarefulaboutwhattheysay,andmayreverttospeakingmetaphorically,symbolically,andperhaps evencryptically.Consequently,thereis a great dealofrelianceon nonverbalcommunication.Atothertimes,however,theycan be extremelyfrank;italldependson the situation. WhenaRussiantouchesanotherperson duringconversation,itis usuallyasign ofconfidence.
YouwillsometimesfindtheRussianstobeenthusiasticaboutdiscussingpoliticsandthechallengesof